100% FREE 30-Day Returns & Exchanges Policy

Naked Boot and Shoe Co. offers every customer 100% free returns and exchanges for thirty (30) days from the date of purchase. You pay nothing for shipping. We believe in making your shopping experience as painless and risk-free as possible.

 
Wrong size? Wrong color? Doesn't go with your outfit? Just don't like them? No problem! We want you to be 100% satisfied, and we want you to tell your friends about Naked Boot and Shoe Co!
 
How to return Naked Boot and Shoe footwear
  1. Call (314) 395-6521 between 10:00 AM and 8:00 PM Central Time (St. Louis, Missouri). We will be able to look up your order by your name, but please have your order confirmation email handy just in case.
  2. Naked Boot and Shoe will send you a pre-paid package and label. Simply place your footwear in this package and drop it off at your UPS Store or the post office, or schedule a UPS pick up.
  3. We will issue a full refund the same day you call, which should show up on your bank account or credit card within one business week.
How to exchange Naked Boot and Shoe footwear
  1. Call (314) 395-6521 between 10:00 AM and 8:00 PM Central Time (St. Louis, Missouri). We will be able to look up your order by your name, but please have your order confirmation email handy just in case.
  2. Tell us which shoe or boot you would like instead.
  3. If there is a difference in cost, you will be billed or refunded the difference.
  4. Naked Boot and Shoe will send you a pre-paid package and label. Simply place your footwear in this package and drop it off at your UPS Store or the post office, or schedule a UPS pick up.
Sale items and closeouts
  • Boots and shoes on sale can still be returned or exchanged. If you exchange for a higher-priced boot or shoe, you will be billed the difference.